Terms and conditions
The terms and conditions below apply to the website by using this website and/or placing an order you are bound by these terms and conditions. If you are not happy to agree with these terms and conditions please do not use this website.
Kestrel Crafts reserves the right to amend prices at anytime and make corrections for errors and omissions as necessary.
Prices are shown inclusive of VAT at the current rate in £ sterling.
Specification of goods
Every care is taken to describe and illustrate the products as accurately as possible.
Please be aware colours may vary on different monitors.
Delivery to UK addresses is estimated at 3-6 working days using Royal Mail. If possible all items will be dispatched as a single order within two days of purchase, unless otherwise discussed.
If your goods have not been delivered after 15 working days please contact us.
We do not deliver to all countries, please enquire before ordering. For outside the uk, delivery will be longer.
Return of goods
Unused, unwanted and undamaged products in original packaging may be returned to us within 14 days of receipt of the goods.
The Consumer Contracts Regulations still allow you to return an item if you simply change your mind.
You are responsible for returning the items within 14 calendar days of cancelling product. Buyer is responsible for return costs. Please send recorded to eliminate lost parcels and delays in your refund.
When returning products please include your name, address and reason for return ie faulty, changed your mind etc.
Any goods returned must be unused and in the original packaging. Once goods have been checked a refund will be issued.
Please DO NOT return goods without contacting us first.
Links to other websites
Zoe Bishton is not responsible for the content of external websites which may be linked to Kestrel Crafts website. The links are provided for your interest and convenience. When clicking on some links you may leave Kestrel Crafts website. I do not constitute an endorsement or representation of these external companies or products. If you access these links you do so at your own risk.
Products and web site are all the copyright of Kestrel Crafts and no part may be reproduced without prior permission.This includes images and logos, without prior written permission of Zoe Bishton. Any copying, downloading or unauthorised use of images, logos and text is strictly forbidden.
Promotion codes are subject to cancellation and is not excepted after the expiry time subject to change